Contact
Contact
Reach the RaiseDB team — feature requests, bug reports, and support.
Channels
- GitHub Issues — bug reports and feature requests
- Discord / community — real-time chat for help, tips, and announcements
- Email — private / licensing questions
- Contact form — on this site
Before you file an issue
Please include:
- RaiseDB version (
raisdb doctoroutput) - OS
- Engine + version of the database you're connecting to
- Steps to reproduce + expected vs actual
Search first
Someone may have filed the same issue already — add a +1 rather than a duplicate.
Licensing & billing
For license activation issues, refunds, or Pro tier questions, use the email above or the contact form on this site.
Privacy
See the Privacy Policy for what we collect. When you attach query results to a bug report, the AI/MCP path masking still applies — sensitive values stay redacted.